At Racial Equitecture® (R+E®), we guide organizations through moments of fracture, emergence, and reimagining.

We achieve this by anchoring our strategy in belonging, reframing our relationship to uncertainty, and building offers that hold complexity rather than collapse under it.

Now,

We’re hiring a Director of Operations to architect and lead our operational backbone from end to end. This is not a maintenance role. It’s a build-from-scratch, align-with-the-vision, drive-results position. You’ll serve as the CEO’s strategic extension—an executor, systems thinker, builder of trust, and architect of operational credibility.

You’ll operationalize the full ecosystem that powers client delivery, thought leadership, cohort-based programs, and strategic expansion. This includes building revenue-protective onboarding systems, integrating Airtable–Make–ClickUp automations, building/refining data collection and analytic systems, and impact, and setting up tools that feel as human as they are intelligent.

You’ll be at the helm of turning strategic vision into durable, scalable, and elegantly orchestrated systems—and doing it in a way that builds first-time credibility with clients.

This is a part-time, remote role in the U.S. with flexible scheduling, but aligned with Pacific Time hours.

• End-to-End Operational Ecosystems: Architect the systems that manage onboarding, client communication, course and lab delivery, feedback loops, and cross-functional execution.

• Credibility Engines: Build operational workflows that inspire trust from day one—especially for enterprise-level or high-touch clients.

• Automation & Integration: Design and implement Make.com automations, Airtable bases, and ClickUp task architectures that speak to each other, reduce friction, and scale impact.

• Calendar & Time Intelligence: Triage the CEO’s time, protect strategic bandwidth, and act as a firewall against urgency that dilutes focus.

• Insight Loops: Build in feedback, reporting, and performance loops across programs—translating raw data into strategic action and credibility artifacts.

• Onboarding & Learning Journeys: Create seamless onboarding experiences for clients and cohorts—integrated with Kajabi, Airtable, and Google Workspace.

• Delegation Systems: Create templated systems for writing, scheduling, contracting, delivery, and comms that reduce bottlenecks without sacrificing tone or strategy.

What You’ve Led or Built

• Have built operations from the ground up inside a founder-led startup, consultancy, or mission-driven business

•  Have built end-to-end operations that integrate opportunity development, onboarding, courses, data, comms, in-person and virtual labs, as well as deliver on outcomes.
• Are fluent in Make.com, Airtable, ClickUp, and Google Workspace—and understand how to build real systems (not just use templates)
• Can sequence builds for strategic impact—knowing what to build first to protect revenue and credibility
  

How You Operate

• Are a systems thinker with storytelling ability—able to write a strategic email and build the backend system that sends it at the right moment

• Have a track record of transforming chaos into clarity—designing workflows that elevate teams, not overwhelm them

• Are deeply AI-fluent but not AI-dependent—you use tools like ChatGPT to accelerate thinking, not replace it

• Are high-integrity, low-ego, deeply trustworthy, and thrive as a quiet force behind great leadership

• Systems builders, not just tool users

• Strategic operators, not just doers

• Revenue enablers, not just admins

• Discerners and editors of AI, not blind users

• Can choose what not to build, sequence for credibility, and prioritize impact over output.

What You Excel At

• Exceptional writing and synthesis — you translate nuance into clarity
• Executive-level design sensibility with decks, reports, dashboards, and storytelling tools
• You can work independently while partnering well with a visionary founder/CEO
• Building operational workflows to support efficient output and efficacious outcomes

What Tools You’re Fluent In

• Building AI Workflows, responsibly
• Make, AirTable, Kajabi, ClickUp
• Canva, Descript, Google Suite, and Dubsado 

• You’ve only held VA, outreach, or execution support roles and haven’t directly stewarded or shaped major opportunities.

• You've built end-to-end operations that integrate onboarding, courses, data, comms, virtual and live labs, and deliverables.

• You’ve only used Make, Airtable, or ClickUp at a surface level. We’re looking for someone who can build multi-system operations from scratch, not just manage to-do lists or copy prebuilt automations.

• You rely on AI to do the thinking for you. AI is welcome in this role—but only as an accelerator, not a substitute. We need someone whose discernment, judgment, and strategic sequencing lead the process.

• You’ve never been responsible for protecting a leader’s time and focus at a strategic level. This is not just executive admin work. You’ll serve as a thought partner, calendar architect, and bandwidth gatekeeper.

• You get overwhelmed when systems are messy or unclear. A big part of this role is turning chaos into coherence. If ambiguity paralyzes you rather than energizes you, this likely isn’t the right match.

• You prefer managing what exists over building what’s never been built. This role is for a builder, not a maintainer. If you're looking for a polished system to step into, this won’t be a good fit.

The application form will ask for to complete certain tasks that demonstrate your skills, expertise, and experience.

The form is simple, and you don’t need to build anything new or overexplain, we’re looking for evidence of how you work, and you’re welcome to redact sensitive details.

You’ll also be invited to upload supporting materials from your previous work:

• This role is an extension of the CEO’s “mind and hands.” In your own words, what does that mean to you—and what does it take to earn that level of trust and calibration?

• Share an example of an operations system you designed that involved at least 3–5 tools in your stack.

• If you're hired as the third hire, what would your 30-60-90 day build plan entail, and what would you do first to ensure smooth execution, insight capture, and revenue protection?

• Upload or link to an anonymized automation map, flow diagram, or dashboard you’ve built that shows an end-to-end enterprise-wide journey.

If the request resonates, we look forward to learning from what you’ve carried and created.

We'll be reviewing submissions on a rolling basis.